All Sales Are Final
Breaking Analytics does not accept returns, exchanges, or offer refunds on sealed collectible products.
This is standard practice in the sealed trading card market, and it exists for a specific reason: once sealed wax leaves our possession, we have no way to verify it hasn’t been opened, searched, weighed, resealed, or swapped. Accepting returns on sealed product would expose every future customer to that risk.
By completing a purchase, you acknowledge and accept that all sales are final.
Specifically, we cannot accept returns for:
- Change of mind or buyer’s remorse. Please be certain before you order.
- Product that has been opened. Once the factory seal is broken or any pack is opened, the item has no resale value to us and cannot be returned under any circumstances.
- Disappointing pull results. Sealed products are sold as sealed products. What’s inside is determined by the manufacturer, and odds are set by them. We have no knowledge of or control over box contents.
- Changes in market value. Secondary market prices for sealed wax move constantly. A decline in value after purchase is not grounds for return.
- Manufacturer collation, print or quality issues. Damaged, miscut or missing cards inside a sealed box are the manufacturer’s responsibility. We can point you to Topps or Panini customer service, but these claims must go to them.
What we do cover
We stand behind what we ship. Contact us at info@breakinganalytics.com and we will make it right if:
- Your order never arrived. Tracking shows non-delivery or the package is lost in transit.
- Your order arrived damaged. The box was crushed, punctured, water-damaged or otherwise harmed in shipping.
- You received the wrong item. We sent something other than what you ordered.
- The item was materially not as described. The listing was wrong about what you were buying.
How to file a claim
Contact info@breakinganalytics.com within 48 hours of delivery with:
- Your order number
- Photos of the shipping carton, including all sides and the label
- Photos of the product as received
- A short description of the problem
Please keep all original packaging until your claim is resolved. Carrier insurance claims are routinely denied without it.
Approved claims are resolved by replacement where we have identical stock, or a full refund including original shipping. Refunds are issued to the original payment method within 5–10 business days of approval.
Order Cancellations
Orders may be cancelled for a full refund any time before the item ships. Once you receive a shipping confirmation email, the order cannot be cancelled.
Questions
Email info@breakinganalytics.com — we typically respond within 1 business day. If you’re unsure about a product before buying, please ask. We would much rather answer a question up front than have you unhappy with a purchase you can’t return.