Processing Time
All orders ship within 1–2 business days of payment clearing.
Business days are Monday through Friday, excluding federal holidays. Orders placed on a weekend or holiday begin processing the next business day.
You’ll receive a shipping confirmation email with tracking as soon as your order leaves us.
Carriers & Delivery
We ship via [USPS / UPS / FedEx] to addresses within the United States.
Delivery times are estimates provided by the carrier and are not guaranteed. Once a package is handed to the carrier, transit time is outside our control.
Tracking, Insurance & Signature Confirmation
Every order ships with tracking.
Orders over $100 ship with insurance and signature confirmation required. This protects both of us on higher-value sealed product. Please make sure someone is available to sign, or arrange a carrier hold — we cannot waive the signature requirement once a package is in transit.
Shipping Costs
Flat rate of $10 per order / Calculated at checkout based on weight and destination / Free shipping on orders over $100
Packaging
Sealed wax is packed to arrive as it left us. Boxes are wrapped and shipped in a rigid outer carton with void fill. We do not ship sealed product in poly mailers.
Address Accuracy
Please double-check your shipping address at checkout. We ship to the address provided and cannot reroute a package once it’s in the carrier’s hands.
If a package is returned to us as undeliverable due to an incorrect address, we’ll contact you to arrange reshipment at your cost.
Lost, Stolen or Damaged in Transit
If your tracking shows delivered but the package isn’t there, contact us at info@breakinganalytics.com within 7 days and we’ll open a carrier investigation on your behalf.
For packages damaged or lost in transit, see our Return & Refund Policy — these situations are covered.